Legal
Ridge and Route Privacy Policy
Last updated: August 2026
1. Information We Collect
When you request a quote, book a consultation, or contact Ridge and Route, we may collect your name, phone number, email address, travel dates, group size, and itinerary preferences. We also collect basic usage data (pages visited, device type) to improve our website.
2. How We Use Your Information
We use your information solely to plan and deliver your trip: preparing custom quotes, booking hotels and transport, coordinating with our verified local drivers, and providing on-trip support. We may also contact you about your inquiry or with relevant travel updates if you have opted in.
3. Sharing of Information
We never sell your personal data. Your details are shared only with the hotels, transport providers, and guides required to fulfill your booking, and only to the extent necessary.
4. Cookies
Our website uses cookies to remember your preferences and understand how visitors use the site. You can accept or decline cookies via the consent banner, and you can clear them at any time through your browser settings.
5. Data Security & Retention
We apply reasonable technical and organizational measures to protect your information. Inquiry data is retained only as long as needed to serve you and meet legal obligations, after which it is securely deleted.
6. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by emailing us at hello@ridgenroute.com.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.